Quality Requirements
Here we have prepared for you the Quality Assurance Handbooks and other forms which are necessary in your daily work with QVC.
Quality Requirements
The documents are subdivided according to product groups. To open the files / handbooks please click on the PDF-file (Adobe Acrobat Reader). Now enter the password. In case you have forgotten your passwort or have not received it with your QVC contract please contact the Vendor Alliances team or your QVC Buyer.
All product categories
Sample sheet — 03/2021
Sample glossary — 03/2021
Vendor Manual Quality Assurance – General part — 03/2019
Vendor manual PSFGA — 04/2021
Product Specification Card (PSC) Guideline — 03/2021
Claim Approval Process
Claims Substantiation Approval Policy — 02/2015
QVC Claims Form — 06/2015
Jewelry and Watches
Product Specification Card (PSC) — 02/2022
Guideline for Product Description (PSC) Jewelry and Watches — 03/2021
Vendor tutorial Measurement Guide Jewelry and Watches — 07/2018
Vendor manual Jewelry and Watches — 01/2019
Chemical minimum requirements Jewelry and Watches — 11/2020
Home Textiles and Clothing
Product Specification Card (PSC) — 02/2022
Guideline for Product Description (PSC) Home Textiles and Clothing — 03/2021
Fashion length advisor — 10/2019
Intimate length advisor — 05/2018
Vendor manual textiles — 01/2019
Chemical minimum requirements garments and hometextiles — 11/2020
Chemical minimum requirements decoration articles — 11/2020
Textile physical minimum material requirements for garments and hometextiles — 01/2018
Shoes and Accessoires
Product Specification Card (PSC) — 02/2022
Guideline for Product Description (PSC) Shoes and Accessoires — 03/2021
Vendor tutorial measuring instructions bags — 07/2018
Vendor manual textiles — 01/2019
Chemical minimum requirements shoes — 11/2020
Chemical minimum requirements bags — 11/2020
Hardgoods
Product Specification Card (PSC) — 02/2022
Guideline for Product Description (PSC) Hardgoods — 03/2021
Vendor manual electric hardgoods — 06/2015
Vendor manual non-electric hardgoods — 06/2015
Chemical minimum requirements hardgoods — 11/2020
Chemical minimum requirements decoration articles — 11/2020
Beauty / Food / Nutrition
Product Specification Card (PSC) — 02/2022
Guideline for Product Description (PSC) Beauty / Food / Nutrition — 03/2021
Vendor manual Beauty / Foods / Chemcial Products — 05/2020
Clean Beauty Questionnaire — 09/2020
IN PROGRESS
QVC Proprietary Brand / QVC Exclusive Brand
Quality Assurance (QA) General
Sample sheet — 03/2021
Sample glossary — 03/2021
Quality Assurance – General part — 10/2022
PSFGA — 10/2022
Product Specification Card (PSC) Guideline — 03/2021
QVC Claims Form — 10/2022
QA Vendor Manual Proprietary Brand / QVC Exclusive Brand
Apparel — 10/2022
Product Specification Card (PSC) — 02/2022
Hardgoods — 10/2022
Product Specification Card (PSC) — 02/2022
Hometex — 10/2022
Product Specification Card (PSC) — 02/2022
Jewelry — 10/2022
Product Specification Card (PSC) — 02/2022
Shoes — 10/2022
Product Specification Card (PSC) — 02/2022
Handsbags and Belts — 10/2022
Product Specification Card (PSC) — 02/2022
QVC Proprietary Brand / QVC Exclusive Brand
Logistics General
Barcodes and Labelling 02/2022
Logistics General Policies DDP & DAP 02/2022
Logistics General Policies FCA & FOB 02/2022
Logistics Inbound Booking Sheet 09/2022
Logistics Inbound Booking Sheet Jewelry 09/2022
Logistics Manuals QVC Proprietary Brand / QVC Exclusive Brand
Jewelry 02/2022
Home, Beauty, Fashion 02/2022
Annex Hometex and Fashion 02/2022
Annex Garments on Hanger 02/2022
2-Man-Handling 02/2022
Return Claim Notification
Claim Notification — 03/2022